Terms and conditions

Last updated: October 2025

Welcome to WINCH. By accessing or using our website, requesting our services, or communicating with our team, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Use of Website


The Winch website is provided for informational and service-related purposes only.

By using this website, you agree to:

Use it in a lawful manner and for legitimate business or personal inquiries only.

Not misuse, disrupt, or attempt to gain unauthorized access to any part of the website or its systems.

Not copy, reproduce, or redistribute website content without prior written permission from Winch.

We reserve the right to restrict or terminate access to the website if these terms are violated.

2. Services


Winch provides transportation and logistics services, including but not limited to vehicle transport, cargo handling, and related support services.

All services are:

Subject to availability.

Provided based on the information supplied by the client.

Governed by service-specific agreements, quotations, or confirmations when applicable.

Submitting a request or inquiry does not guarantee service acceptance until confirmed by Winch.

3. Quotes and Pricing


All quotations provided by Winch are estimates unless stated otherwise in writing.

Pricing may vary based on cargo details, distance, timing, fuel costs, and operational conditions.

Winch reserves the right to adjust pricing if the information provided by the client is inaccurate or incomplete.

Final pricing will be confirmed before service execution whenever possible.

4. Client Responsibilities


Clients are responsible for:

Providing accurate and complete information regarding cargo, vehicle condition, pickup and delivery locations, and timing.

Ensuring that transported items comply with applicable laws and regulations.

Securing any required permits, approvals, or documentation unless otherwise agreed in writing.

Winch is not responsible for delays or issues caused by incorrect or missing client information.

5. Limitation of Liability


While Winch takes all reasonable measures to deliver services safely and professionally:

We are not liable for delays caused by factors beyond our control, including weather conditions, road closures, governmental actions, or force majeure events.

Winch's liability, if any, is limited to the scope defined in the applicable service agreement or local regulations.

We are not responsible for indirect, incidental, or consequential damages unless required by law.

6. Intellectual Property


All content on the Winch website — including text, visuals, logos, icons, and design elements — is the intellectual property of Winch or its licensors.

You may not use, copy, or modify any content without prior written consent.

7. Third-Party Links


The Winch website may include links to third-party websites for convenience or additional information.

Winch:

Does not control or endorse third-party websites.

Is not responsible for their content, policies, or practices.

Accessing third-party links is at your own risk.

8. Privacy


Your use of the website and services is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

9. Changes to These Terms


Winch reserves the right to update or modify these Terms & Conditions at any time.

Any changes will be effective immediately upon publication on this page. Continued use of the website or services constitutes acceptance of the updated terms.

10. Governing Law


These Terms & Conditions are governed by and interpreted in accordance with applicable local laws and regulations.

Any disputes shall be subject to the jurisdiction of the competent courts.

11. Contact Us


If you have any questions regarding these Terms & Conditions, please contact us at:

Email: info@winch.sa

Have any questions?

If you need clarification about our Privacy Policy or Terms & Conditions, our team is happy to answer all your questions.

Contact us